Angel Lips - Adalya

At The Shisha Bazaar, we’re committed to delivering your favorite shisha flavors and accessories quickly, safely, and reliably — every single time.

🚚 Order Processing Time

• All orders are processed and shipped within 2 business days from the time of placing the order.

• You will receive a shipping confirmation with tracking details as soon as your order is dispatched.

🕐 Estimated Delivery Time

• Metro Cities (Mumbai, Pune, Bangalore, Delhi, etc.):
  Delivery within 3–4 business days after dispatch.

• All Other Cities Across India:
  Delivery within 5 business days after dispatch.

Please note: delivery timelines may vary slightly due to external factors like weather conditions, courier delays, or high demand.

📦 Shipping Partners

We work with trusted courier partners to ensure secure and on-time delivery of your orders.

📍 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can track your shipment status in real time.

💬 Need Help?

If you face any issues with delivery or tracking, our support team is always ready to help.

Email: support@theshishabazaar.com
WhatsApp: +91 XXXXX XXXXX

At The Shisha Bazaar, we take pride in delivering 100% authentic, premium-quality shisha products right to your doorstep. Every order is carefully packed and quality-checked to ensure your experience is seamless. However, in the rare case something goes wrong, we’re here to make it right.

✅ Eligible Returns & Refunds

We offer returns or refunds only in the following cases:

• You receive a wrong product (different brand, flavor, or accessory than what you ordered)

• You receive an expired product

Note: We do not accept returns for reasons such as flavor preference, change of mind, or if the product has been opened or used.

🚫 Non-Returnable Items

Due to the consumable and hygienic nature of our products, we do not accept returns for:

• Opened flavor packs

• Used accessories (e.g. coal, foil, tongs, hoses)

• Orders where the correct items were delivered in good condition

📦 What To Do If You Receive a Wrong or Expired Product?

In the unlikely event that you receive the wrong item or an expired product:

1. Contact our support team within 48 hours of delivery.

2. Share your order ID and clear photos of the item received.

3. Once verified, we will offer either:

   • A replacement of the correct item

   • Or a full refund to your original payment method

💬 Support Contact

Email: support@theshishabazaar.com
WhatsApp: +91 XXXXX XXXXX
Available: Monday to Saturday, 10 AM – 7 PM IST

🕐 Refund Processing Time

Once your refund is approved, it will be processed within 5–7 business days. The amount will reflect in your account depending on your payment method and bank.

💡 A Note From Us

We rarely make mistakes — but if we ever do, we’ll fix it. Customer satisfaction is our top priority at The Shisha Bazaar.