SERBETLI

At The Shisha Bazaar, we’re committed to delivering your favorite shisha flavors and accessories quickly, safely, and reliably — every single time.

🚚 Order Processing Time

• All orders are processed and shipped within 2 business days from the time of placing the order.

• You will receive a shipping confirmation with tracking details as soon as your order is dispatched.

🕐 Estimated Delivery Time

• Metro Cities (Mumbai, Pune, Bangalore, Delhi, etc.):
  Delivery within 3–4 business days after dispatch.

• All Other Cities Across India:
  Delivery within 5 business days after dispatch.

Please note: delivery timelines may vary slightly due to external factors like weather conditions, courier delays, or high demand.

📦 Shipping Partners

We work with trusted courier partners to ensure secure and on-time delivery of your orders.

📍 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can track your shipment status in real time.

💬 Need Help?

If you face any issues with delivery or tracking, our support team is always ready to help.

Email: support@theshishabazaar.com
WhatsApp: +91 XXXXX XXXXX

At The Shisha Bazaar, we take pride in delivering 100% authentic, premium-quality shisha products right to your doorstep. Every order is carefully packed and quality-checked to ensure your experience is seamless. However, in the rare case something goes wrong, we’re here to make it right.

✅ Eligible Returns & Refunds

We offer returns or refunds only in the following cases:

• You receive a wrong product (different brand, flavor, or accessory than what you ordered)

• You receive an expired product

Note: We do not accept returns for reasons such as flavor preference, change of mind, or if the product has been opened or used.

🚫 Non-Returnable Items

Due to the consumable and hygienic nature of our products, we do not accept returns for:

• Opened flavor packs

• Used accessories (e.g. coal, foil, tongs, hoses)

• Orders where the correct items were delivered in good condition

📦 What To Do If You Receive a Wrong or Expired Product?

In the unlikely event that you receive the wrong item or an expired product:

1. Contact our support team within 48 hours of delivery.

2. Share your order ID and clear photos of the item received.

3. Once verified, we will offer either:

   • A replacement of the correct item

   • Or a full refund to your original payment method

💬 Support Contact

Email: support@theshishabazaar.com
WhatsApp: +91 XXXXX XXXXX
Available: Monday to Saturday, 10 AM – 7 PM IST

🕐 Refund Processing Time

Once your refund is approved, it will be processed within 5–7 business days. The amount will reflect in your account depending on your payment method and bank.

💡 A Note From Us

We rarely make mistakes — but if we ever do, we’ll fix it. Customer satisfaction is our top priority at The Shisha Bazaar.

At The Shisha Bazaar, we’re committed to delivering your favorite shisha flavors and accessories quickly, safely, and reliably — every single time.

🚚 Order Processing Time

• All orders are processed and shipped within 2 business days from the time of placing the order.

• You will receive a shipping confirmation with tracking details as soon as your order is dispatched.

🕐 Estimated Delivery Time

• Metro Cities (Mumbai, Pune, Bangalore, Delhi, etc.):
  Delivery within 3–4 business days after dispatch.

• All Other Cities Across India:
  Delivery within 5 business days after dispatch.

Please note: delivery timelines may vary slightly due to external factors like weather conditions, courier delays, or high demand.

📦 Shipping Partners

We work with trusted courier partners to ensure secure and on-time delivery of your orders.

📍 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can track your shipment status in real time.

💬 Need Help?

If you face any issues with delivery or tracking, our support team is always ready to help.

Email: support@theshishabazaar.com
WhatsApp: +91 XXXXX XXXXX

At The Shisha Bazaar, we take pride in delivering 100% authentic, premium-quality shisha products right to your doorstep. Every order is carefully packed and quality-checked to ensure your experience is seamless. However, in the rare case something goes wrong, we’re here to make it right.

✅ Eligible Returns & Refunds

We offer returns or refunds only in the following cases:

• You receive a wrong product (different brand, flavor, or accessory than what you ordered)

• You receive an expired product

Note: We do not accept returns for reasons such as flavor preference, change of mind, or if the product has been opened or used.

🚫 Non-Returnable Items

Due to the consumable and hygienic nature of our products, we do not accept returns for:

• Opened flavor packs

• Used accessories (e.g. coal, foil, tongs, hoses)

• Orders where the correct items were delivered in good condition

📦 What To Do If You Receive a Wrong or Expired Product?

In the unlikely event that you receive the wrong item or an expired product:

1. Contact our support team within 48 hours of delivery.

2. Share your order ID and clear photos of the item received.

3. Once verified, we will offer either:

   • A replacement of the correct item

   • Or a full refund to your original payment method

💬 Support Contact

Email: support@theshishabazaar.com
WhatsApp: +91 XXXXX XXXXX
Available: Monday to Saturday, 10 AM – 7 PM IST

🕐 Refund Processing Time

Once your refund is approved, it will be processed within 5–7 business days. The amount will reflect in your account depending on your payment method and bank.

💡 A Note From Us

We rarely make mistakes — but if we ever do, we’ll fix it. Customer satisfaction is our top priority at The Shisha Bazaar.